Omnichannel data integration of customer data

Omnichannel data integration of customer data

Omnichannel data integration of customer data

Creation of a suitable data model for the optimisation and analysis of personalised and cross-channel marketing.

Enabling a stronger Personalisation at the Customer approach 

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Optimisation of internal processes 

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Basis for a successful Omnichannel-Marketing

Challenge

A supplier from the energy sector would like to offer its customers offer personalised content and in doing so, cross-channel Use information. The customer journey is to be described in a The data model must be optimally mapped in order to be able to to optimise internal processes on the basis of analyses. 

Solution

The tool used by the client is evaluated with regard to the collected data and the possibility of data export. Subsequently, an optimised data model based on the tools used are developed. Furthermore thedataexport into a Data warehouse is defined. 

Result

The tool used collects all relevant data. Then the collected data is transformed into an optimised data model. mapped. The data export has been successfully implemented. 

Are you interested in your own use cases?

Challenge

An automotive company would like to visualise various market-specific data in order to create a Competitive analysis for the US market.

Solution

There will be a interactive and Flexible application, including of different maps with two different views implemented.

Result

Relevant markets are identifies, analyses and visualises. The dealer or the respective sales department have the possibility to compare the direct competition with their own product and to visualise the relevant data.

Our Case Studies

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Smart cooking with the Thermomix

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Case Study AI at Munich Re

Data Operations at Munich Re

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Creating added value from data & AI together

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Discover professional articles on Data & AI as well as the latest industry news.

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Forecasting the demand for balancing energy for energy trading

Forecasting the demand for balancing energy for energy trading

Forecasting the demand for balancing energy for energy trading

Using historical data and forecasts from the energy sector, the balance of physical control energy calls is to be 
in the German grid control network (NRV) are forecast.

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Identification of the sign of the balance with a quality of 83% for positive balances

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Significant improvement of the absolute deviation in comparison for simple updating

Walkforward model that is constantly improving with new data

Challenge

An energy service provider would like to Machine Learning model for Forecast of the positive or negative balance of control energy in the Grid Regional Network (NRV). The aim is to be able to operate on the volatile to be able to trade more efficiently in the electricity market.

Solution

Numerous data sources are cleaned up and integrated into a unified Time series format merged. A visual and data-based Exploration of correlations and possible influencing factors will be is carried out. Subsequently, several regression and Classification models for the prediction of the balance or its Sign and application of a two-stage ensemble model created. 

Result

Es there is a prototype of a forecasting model that is geared towards this, with currently available data, the balance of control energy in 15 minutes to predict. This allows the electricity producer to position itself in the market. better position. 

Are you interested in your own use cases?

Challenge

An automotive company would like to visualise various market-specific data in order to create a Competitive analysis for the US market.

Solution

There will be a interactive and Flexible application, including of different maps with two different views implemented.

Result

Relevant markets are identifies, analyses and visualises. The dealer or the respective sales department have the possibility to compare the direct competition with their own product and to visualise the relevant data.

Our Case Studies

- Get even more detailed insights into our customer projects -

Smart cooking with Thermomix

Smart cooking with the Thermomix

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Case Study AI at Munich Re

Data Operations at Munich Re

Download

Data & AI Knowledge

Creating added value from data & AI together

Blog

Discover professional articles on Data & AI as well as the latest industry news.

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Dive into our Best Practices and Industry Exchanges. Discover new dates and recordings of past webinars.

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Learn more about the use of Data & AI in your industry with our white papers, case studies and research.

Development of a predictive maintenance strategy for the data and IT infrastructure

Development of a predictive maintenance strategy for the data and IT infrastructure

Development of a predictive maintenance strategy for the data and IT infrastructure

Development of a data-driven and condition-based maintenance process, which is worth over €5 million.   Annual savings potential identified

More efficient maintenance shows savings potential of €5 million annual

The prototypical application creates transparency about historical Maintenance

Data strategy and platform architecture for AI

Challenge

A DAX-listed energy supplier would like to have a data-suitable IT and business architecture. Furthermore, maintenance costs are to be of its systems and exemplified by the component LuVo (air preheater) the feasibility can be demonstrated

Solution

In the [at] Architecture and Roadmap Workshop, the technology and data basis is determined. This is followed by the exploration of the existing data sources and reviewing identified Requirements. A holistic process and data view of the IT and PDV systems developed. A data generating  Maintenance process is designed and the business case developed. 

Result

The architecture and data strategy depends on the concrete needs of the use-Case requirements derived. A prototypical Predictive Maintenance App for planning and an interactive process click-Dummy are created. A requirements analysis including a business case for data collection is also available. 

Are you interested in your own use cases?

Challenge

An automotive company would like to visualise various market-specific data in order to create a Competitive analysis for the US market.

Solution

There will be a interactive and Flexible application, including of different maps with two different views implemented.

Result

Relevant markets are identifies, analyses and visualises. The dealer or the respective sales department have the possibility to compare the direct competition with their own product and to visualise the relevant data.

Our Case Studies

- Get even more detailed insights into our customer projects -

Smart cooking with Thermomix

Smart cooking with the Thermomix

Download
Case Study AI at Munich Re

Data Operations at Munich Re

Download

Data & AI Knowledge

Creating added value from data & AI together

Blog

Discover professional articles on Data & AI as well as the latest industry news.

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Dive into our Best Practices and Industry Exchanges. Discover new dates and recordings of past webinars.

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Learn more about the use of Data & AI in your industry with our white papers, case studies and research.

Migration from On-Premise to Azure Cloud

Migration from On-Premise to Azure Cloud

Migration from On-Premise to Azure Cloud

Development of a REST API service in Azure for group-specific new customer assessment 
Based on internal and credit agency data 

Modern, more fail-safe infrastructure

The internal analytics team is empowered to provide the credit rating service to develop independently

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The developed Rest API can be used as a template for further use cases. be used.

Challenge

An energy supply company is migrating a large part of its infrastructure to the cloud. The previously used on-Premise Credit rating (R, C#) to be replaced by a new service (Azure, Python) be replaced. Increased safety regulations must be applied to reason of highly sensitive data are respected. 

Solution

There will be coordination with the legal department regarding specific GDPR guidelines as well as the integration of additional Security measures for the storage of sensitive, personal data in the cloud. Subsequently, a REST API with integrated data preparation, model training and realtime-Scoring, and Logging of all enquiries deiwckled. The Data pipeline will be integrated into the Azure infrastructure.

Result

The API creditworthiness service goes live. The internal Credit checks can be carried out as a service throughout the Group and across all brands. be used.

Are you interested in your own use cases?

Challenge

An automotive company would like to visualise various market-specific data in order to create a Competitive analysis for the US market.

Solution

There will be a interactive and Flexible application, including of different maps with two different views implemented.

Result

Relevant markets are identifies, analyses and visualises. The dealer or the respective sales department have the possibility to compare the direct competition with their own product and to visualise the relevant data.

Our Case Studies

- Get even more detailed insights into our customer projects -

Smart cooking with Thermomix

Smart cooking with the Thermomix

Download
Case Study AI at Munich Re

Data Operations at Munich Re

Download

Data & AI Knowledge

Creating added value from data & AI together

Blog

Discover professional articles on Data & AI as well as the latest industry news.

Webinars

Dive into our Best Practices and Industry Exchanges. Discover new dates and recordings of past webinars.

Whitepaper

Learn more about the use of Data & AI in your industry with our white papers, case studies and research.

Modelling of a Quality Management System

Modelling of a Quality Management System

Modelling of a Quality Management System

Identification of approaches for improved bunker modelling and more precise prediction of the extracted quality of the energy carrier.

Repository at technical, process-related and analytical approaches

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Next steps to improve the quality forecast identifies

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Interdisciplinary understanding of use case and Terminology

Challenge

An energy supplier needs more precise predictions of the quality of its energy carrier. As an important source of error, the existing process modelling of the bunker facilities was identified. It There is a lack of clarity about which steps to take to improve the quality prognosis are necessary. 

Solution

There will be an interdisciplinary workshop with technical experts from the Clients and Data Scientists of [at] for the identification of approaches to solutions are carried out. Together an understanding regarding the question and the technical terms from the individual disciplines. 

Result

It gives a multidisciplinary understanding of the use case and thus associated terms (e.g. "model"). A prioritised list to Technical, process-related and analytical solution options is available. The customer thus has a comprehensive Basis for decision-making about the next steps to achieve the Use Case Goals. 

Are you interested in your own use cases?

Challenge

An automotive company would like to visualise various market-specific data in order to create a Competitive analysis for the US market.

Solution

There will be a interactive and Flexible application, including of different maps with two different views implemented.

Result

Relevant markets are identifies, analyses and visualises. The dealer or the respective sales department have the possibility to compare the direct competition with their own product and to visualise the relevant data.

Our Case Studies

- Get even more detailed insights into our customer projects -

Smart cooking with Thermomix

Smart cooking with the Thermomix

Download
Case Study AI at Munich Re

Data Operations at Munich Re

Download

Data & AI Knowledge

Creating added value from data & AI together

Blog

Discover professional articles on Data & AI as well as the latest industry news.

Webinars

Dive into our Best Practices and Industry Exchanges. Discover new dates and recordings of past webinars.

Whitepaper

Learn more about the use of Data & AI in your industry with our white papers, case studies and research.