Data Governance Operating Model at an Automobile Club

Data Governance Operating Model at an Automobile Club

Data Governance Operating Model at an Automobile Club

Expert: Michael Scharpf

Industry: Finance & Insurance

Area: Finance & Controlling

Increase the efficiency of your data science projects with the Data Governance Operating Model - your key to optimisation in the data-driven automotive industry.

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Positioning in the data age: the central challenge

In the fast-moving world of the automotive industry, the data & analytics team of a renowned automobile club is facing a crucial challenge: the team wants to establish itself company-wide as a leader in the Positioning the area of Data Science and thus significantly increase the relevance and impact of their projects.

Her vision was, Data-driven decisions become the norm in the company and the value their work brings, Communicate transparently. But how can they successfully drive this change?

Strategic realignment: The path to data-driven excellence

With extensive expertise in data analytics and artificial intelligence, we have developed a strategy for our client that focuses on the Data Governance Operating Model. This model not only strengthens the five dimensions of the data strategy: processes, use case pipe, roles, organisational structure and system landscape - but also helps to ensure that the Data & Analytics team is operationally at the forefront.

The first step was to create a Use Case Library in the Share Point. This library enables a central and structured storage of use cases that can be used by different departments to create synergies and avoid duplication of work.

In order to clarify the structure and responsibilities within the team, we have a detailed Elaboration of necessary data roles in the Data & Analytics Team. Along with this, we have created an organisational structure based on the hub & spoke model, which optimises communication and collaboration between the different departments.

Another key element of our solution was the Elaboration of the core tasks of the Data & Analytics Team and the Clearly defined range of services to the company. This enabled expectations to be communicated clearly and resources to be used efficiently.

Measurable successes: The transformation in facts

Thanks to our detailed approach and expertise, we were able to achieve impressive results. There were Roll-One-Pager created that can not only be used for job advertisements, but can also be used for staff development. These role profiles contribute to the clear Definition of responsibilities and qualifications and support the recruitment process.

The use case library has created unprecedented transparency about ongoing, completed and planned use cases in the company. This facilitates the Prioritisation of projects and ensures a more effective resource management.

Finally, the master strategy slide deck we created allowed for a Effective communication of activities of the Data & Analytics team throughout the company. This has not only raised awareness of the value of the data strategy, but also increased stakeholder buy-in and engagement across the organisation.

Curious now? Let us show you what sets us apart from other companies and how we can help you achieve your goals.

Your expert

Michael Scharpf - Key Account Manager

Michael Scharpf

Key Account Manager | Alexander Thamm GmbH

Comparison tool for risk reports for a central bank

Comparison tool for risk reports for a central bank

Comparison tool for risk reports for a central bank

Expert: Michael Scharpf

Industry: Finance & Insurance

Area: Finance & Controlling

Using innovative technologies in artificial intelligence and data analytics, we have revolutionised the risk reporting of a renowned central bank and developed a powerful risk reporting comparison tool.

OUR AI AND DATA SCIENCE Case studies:
EXPERIENCE FROM OVER 2,000 CUSTOMER PROJECTS

[Challenge]

In the past, a reputable central bank faced a significant challenge: the need to find an automated solution for producing regulatory reports in the area of risk reporting. With regulatory requirements becoming more complex and the amount of data increasing, it had become difficult for the bank to produce its reports manually. The reports were not only time-consuming and labour-intensive, but also prone to human error. The central bank needed an efficient and accurate solution to overcome these challenges.

[Solution]

To overcome this challenge, we have developed a dedicated solution to automate the creation of draft supervisory reports. We used sample reports and best practices to identify the ideal report structure and content. Our expertise in data analytics and artificial intelligence enabled us to design a solution that improves both the accuracy and efficiency of report generation.

Our solution has been rigorously tested to ensure its effectiveness. We used test data from previous use cases to ensure the accuracy of the solution and identify possible improvements. Finally, the proof of concept (PoC) was delivered with documentation, evaluation results and suggested next steps.

[Result]

The result was a compelling PoC for the automated creation of draft supervisory reports. The solution enabled the central bank to produce its reports with greater accuracy and in a fraction of the time previously required. This not only led to an improvement in internal processes, but also made risk reporting more effective overall.

We have also provided comprehensive documentation and training materials for the solution to ensure that bank staff can use the technology effectively. These materials help to promote understanding and acceptance of the solution throughout the organisation.

Curious now? Let us show you what sets us apart from other companies and how we can help you achieve your goals.

Michael Scharpf - Key Account Manager

Your expert

Michael Scharpf | Sr. Principal Key Account Manager | Alexander Thamm GmbH

Chatbot for generating SQL queries

Chatbot for generating SQL queries

Chatbot for generating SQL queries

Expert: Michael Scharpf

Industry: Finance & Insurance

Area: Finance & Controlling

Turn simple chats into powerful SQL queries: Discover our revolutionary chatbot that translates natural language into precise SQL queries and takes your data analysis to a new level.

OUR AI AND DATA SCIENCE Case studies:
EXPERIENCE FROM OVER 2,000 CUSTOMER PROJECTS

[Challenge]

In the past, a central bank faced a particular challenge: staff needed to be able to efficiently retrieve data from its highly confidential data lake. It was a complex process, as the AI system was not allowed to access the data lake directly for security reasons. Instead, it was to generate SQL queries that would then be executed by the employees themselves. This placed high demands on the user-friendliness and security of the solution

[Solution]

To overcome this challenge, we decided to develop an innovative tool, a proof of concept, which would greatly simplify the query of the data lake. Our goal was to enable the bank's staff to enter their data queries in natural language into a simple chat window. Using the Language Model (LLM) and ChatGPT, we created a system that is able to generate an SQL query from this text, which the employee can then use.

This solution combines the advantages of artificial intelligence and human input by hiding the complexity of SQL queries and allowing input in natural language instead. Our chatbot is able to interpret the questions asked and translate them into SQL code.

[Result]

The implementation of this system was realised in Python and carried out in four steps. First, the Natural Language Understanding (NLU) of the entered question took place. This enabled the system to understand the meaning behind the words and sentences. Then, the recognised entities were normalised (Named Entity Normalisation) to eliminate inconsistencies in the input.

The third step involved the Data Point Model Lookup, which matched the normalised entities with the corresponding data points in the Data Lake. Finally, the system generated the SQL query that the worker could use to extract the requested data.

By implementing this solution, we were able to significantly simplify access to the data lake for the central bank's staff while ensuring the security of the data. This project is a prime example of how innovative technologies such as artificial intelligence and natural language processing can help overcome complex business challenges. That's why we stand ready to help you and your business overcome similar challenges. Our experience with projects like this makes us your ideal partner in the field of data analysis and artificial intelligence.

Curious now? Let us show you what sets us apart from other companies and how we can help you achieve your goals.

Michael Scharpf - Key Account Manager

Your expert

Michael Scharpf | Sr. Principal Key Account Manager | Alexander Thamm GmbH

Implementation of data management reporting

Implementation of data management reporting

Implementation of data management reporting

Expert: Michael Scharpf

Industry: Finance & Insurance

Area: Finance & Controlling

With our customised, cloud-based data management reporting solution, we have helped a global insurance group to sift through its risk exposure and gain valuable insights at portfolio and client level.

OUR AI AND DATA SCIENCE Case studies:
EXPERIENCE FROM OVER 2,000 CUSTOMER PROJECTS

[Challenge]

One of our prestigious projects was to address the global challenge of an international insurance group. The complexity of the global risk exposure, caused by different risk scenarios and their accumulation potential along the corporate nexus of multinationally operating clients, had highlighted the urgent need for a solid solution. The insurer was looking for answers to underlying business questions such as: "What is the total exposure to a client group across all companies, industries and risk segments?", "What is the group-wide directors and officers insurance exposure in the banking sector?" and "Which parts of a given portfolio determine performance?". Answering these questions required a deeper understanding of data management and reporting, our specific area of expertise.

[Solution]

Our effective response to this challenge was to provide a cloud-based data platform and dashboard that enabled group-wide analysis of portfolio performance, exposure and limits at the individual policy, line of business and customer level, taking into account their corporate interconnectedness. This data management report solution provided insight into the complex interconnectedness and risks at a global level and enabled the Group to make informed decisions. By using cutting-edge technologies and artificial intelligence, we were able to develop powerful algorithms that enabled accurate and meaningful analysis of vast amounts of data.

[Result]

The implementation of our solution led to remarkable results. First, we successfully scaled the global data platform by connecting it to nine country subsidiaries. This provided a comprehensive overview and better control over business risks. Second, we developed interfaces with external data providers to enrich existing data and achieve a global customer view. This data enrichment improved the company's ability to make informed decisions and manage risks effectively.

As a result, our client has gained a competitive advantage thanks to our data management and reporting solution. This project underlines our competence and value as a reliable partner for companies looking for high-quality solutions in the field of data analysis and artificial intelligence. Our extensive know-how in these areas, combined with our comprehensive expertise in business management topics, guarantees our customers the highest quality and efficiency.

Curious now? Let us show you what sets us apart from other companies and how we can help you achieve your goals.

Michael Scharpf - Key Account Manager

Your expert

Michael Scharpf | Sr. Principal Key Account Manager | Alexander Thamm GmbH

Customer insights dashboard for a direct bank

Customer insights dashboard for a direct bank

Customer insights dashboard for a direct bank

Expert: Linh Nguyen

Industry: Finance & Insurance

Area: Marketing & Sales

Learn how we helped a direct bank better understand their customers with our Customer Insights Dashboard and thus successfully market their products.

OUR AI AND DATA SCIENCE Case studies:
EXPERIENCE FROM OVER 2,000 CUSTOMER PROJECTS

[Challenge]

The challenge for a German direct bank was to analyse its customer groups in terms of their product activity and socio-demographic attributes in order to determine cross- and up-selling potentials. For this purpose, dependencies between the different financial products had to be identified.

[Solution]

We brought together various data sources for our client and created a Customer Insights Dashboard using QlikView. The dashboard offers a variety of levels of granularity to provide in-depth analysis for customers. The dashboard includes:

  • An overview of the KPIs for selected products
  • Uncovering the correlations between products
  • Comparison of two customer groups with regard to their socio-demographic data and product behaviour
  • Ability to jump to detailed product dashboards for in-depth analysis

We developed a data integration strategy for our client to integrate all relevant data sources into the dashboard. The dashboard was designed to be easy to use and yet very meaningful. It provides a user-friendly interface that allows the client to easily analyse and understand their data.

The dashboard is able to display the most important KPIs for product usage and customer analysis. This makes it possible to quickly and easily identify valuable customer groups. The dashboard also reveals product dependencies and identifies cross- and upselling potentials. In addition, customers can jump to detailed product dashboards with one click to gain even deeper insights into their data.

[Result]

Thanks to the Customer Insights Dashboard we created, our direct bank was able to quickly and easily identify valuable customer groups and determine their cross- and upselling potential. The dashboard also uncovered product dependencies that enabled the client to optimise its marketing and sales strategies and thus increase its revenue.

Our client was delighted with the simplicity and effectiveness of the dashboard. He was able to look at his data in a new way and base his decisions on sound insights. With our Customer Insights Dashboard, the client got a powerful solution for data analysis and decision making.

Our Customer Insights Dashboard provides our clients with a powerful analytics and decision-making solution. Our expertise in data analytics and artificial intelligence allows us to help our clients run their businesses more effectively and understand their customers better. With our Customer Insights Dashboard, companies can gain valuable insights to optimise and grow their business.

Curious now? Let us show you what sets us apart from other companies and how we can help you achieve your goals.

Linh Nguyen - Key Account Manager

Your expert

Linh Nguyen | Principal Key Account Manager | Alexander Thamm GmbH