Fleet monitoring Transport service provider

Challenge

• To create incident tickets, fleet managers need to access over six dashboards and information systems

• Faults must be rectified promptly, as direct effects on the brand image and customer satisfaction are to be expected

• Connection of the raw data systems and implementation of the business logics on the basis of the available data

Solution

• Development of the dashboard according to fleet management and management stakeholder requirements.

• Outsourcing of all business logics to the backend to avoid a vendor login

• Demand-driven cost optimisation of the front- and back-end systems

Result

• The vehicle fleet is constantly monitored, defective components can be immediately identified and documented to increase customer satisfaction.