Identification of warranty costs

Identification of warranty costs and creation of transparency in the warranty area with regard to warranty indicators at different organisational levels.

Consolidated presentation of all assurance indicators across each organisational level

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Identification of relevant problem areas

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Reduction of future warranty costs

Challenge

The QM department of a vehicle manufacturer wants to meet the forecast Warranty costs and -cases assess at different organisational levels to identify the main influencing factors.

Solution

Automated calculation of the existing warranty key figures.
Adaptation and optimisation of the high computation algorithm for forecasting the Warranty indicators.
Visualisation of the key figures in an interactive application that allows a quick and targeted identification of the decisive influencing factors.

Result

The warranty indicators are clearly available in an application for each organisational and technical section level.
Prompt identification of relevant technical production deficiencies that could affect the Warranty costs and their correction.

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