Development of an IOT device management platform for household appliances

Expert: Michael Scharpf

Industry: Consumer & Retail

Area: Production

Discover how we redefined the future of IoT device management for a renowned home appliance manufacturer and started a data-driven revolution in product management.



Our customer, a renowned household appliance manufacturer, was looking for an efficient solution to analyse product usage and identify errors and faults in real time. His requirement was to optimally manage his IoT-enabled devices and make sense of the resulting data. The goal was to make the data from networked devices stored in the cloud available to all stakeholders through easily accessible, user-friendly dashboards.


Our solution consisted of implementing a scalable end-to-end data architecture in the Azure Cloud, incorporating Azure Data Factory, a modern cloud-based ETL and data integration solution. This application enabled the efficient management of IoT device data.

To ensure the daily processing of the machine-learned data, we built a data transformation path using Spark, which integrates the raw data into a relational database. Spark, known for its powerful data processing and machine learning capabilities, was ideal for this challenge.

An integral part of our solution was the development of a CI/CD pipeline using Azure DevOps. This automated the testing and deployment process and ensured high quality and timeliness of the data.

To visualise the data in different dashboards, we used Power BI, a powerful tool for data analysis and visualisation. This allowed us to calculate and display relevant KPIs and use the device usage data for customer segmentation.


With our IoT device management platform solution, the appliance manufacturer's stakeholders were now able to derive informed recommendations for action, as the usage of the appliances could be precisely analysed. This enabled data-driven optimisation of the product portfolio and opened up new avenues for the development of innovative features. In addition, further data-driven use cases were enabled, allowing our client to further strengthen its market position and future-proof its business model.

Through the successful implementation of this project, we have once again proven that we are the perfect choice as your data analytics and artificial intelligence partner. With our expertise in cutting-edge technologies and our experience in implementing customised solutions, we can help you take your business to the next level.

Curious now? Let us show you what sets us apart from other companies and how we can help you achieve your goals.

Michael Scharpf - Key Account Manager

Your expert

Michael Scharpf | Sr. Principal Key Account Manager | Alexander Thamm GmbH