Our AI and Data Science Case Studies:
Experience from over 2,000 customer projects
Complexity in fleet management: the need for an integrated solution
In the fast-paced world of modern fleet management, a renowned company faced significant challenges. Fleet managers had to rely on over six dashboards and information systems to create incident tickets. This fragmented approach resulted in a unreasonable delay and inefficiencywhich had a direct impact on brand image and customer satisfaction.
In addition, there was a need to Connect different raw data systems with each other and implement the business logics based on the available data. The need for timely troubleshooting became more pressing with the use of fleet management software.
Development of an individual dashboard and optimisation of the systems
To successfully address these challenges, our team has developed a solution that is fully focused on the needs of fleet management and management stakeholders. We have developed a unified dashboard which bundles all the necessary information and functions on a single platform. By outsourcing all business logic to the backend, we avoided a vendor login and created a seamless user experience.
In addition, we have a special focus on the Demand-driven cost optimisation of the front- and back-end systems. By using the latest technologies in data analytics coupled with the integration of fleet management software, we have been able to provide a solution that is not only efficient but also cost-effective.
Constant monitoring and fast response with fleet management software
Our innovative measures made it possible to constantly monitor the vehicle fleet. Defective components could be identified and documented immediately, which not only reduced the Efficiency increasedbut also directly to the Increasing customer satisfaction contributed. The integration of the fleet management software enabled an agile and proactive approach to fleet management.
Past deliverables have helped the company develop a more robust, reliable fleet management strategy that is directly aligned with market challenges. With our support, the client was not only able to improve its internal processes, but also strengthen its market position by consistently delivering the highest quality to its customers.
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Key Account Manager | Alexander Thamm GmbH