Virtual Salesman

The virtual sales representative supports the salesperson in providing advice, anticipates customer behaviour and delivers the right sales arguments.

Transparency in the sales process through intuitive visualisation with D3.js and HTML5

 

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Presentation of optimisation potential in the customer's fleet with direct calculation of the ROI

Display of switching probability, reliability of the existing fleet and historical transactions

Challenge

Our client sells commercial vehicles. In the sales process, however, the salesperson has only rudimentary information and must largely rely on his own experience. Therefore, in the future, the knowledge of the best salespeople is to be made available for the entire sales team and additional promotional information be shown.

Solution

Historical supply and transaction data are consolidated and processed. Added to this is the Prediction and Calculation information that promotes sales. All information is combined in one tool.

Result

The web-based tool supports the salesperson in his or her preparation by providing information about the Churn probabilityThe following information is available on the use and reliability of the current fleet and on past offers.
In addition, the programme, the Virtual Salesman, suggests optimisations for the customer's fleet (new vehicles, retrofit solutions, driver training) and provides the right arguments based on the customer's telematics data (e.g. return on investment when purchasing a vehicle).

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