Sustainability with Agentic AI

Problem

Wertstatt 8 GmbH – the innovation vehicle of Upper Austrias main utility, Energie AG – is looking to make information about sustainability more accessible to its customers and the wider public. Their goal is to offer users the opportunity to gain quick and comprehensive insights into sustainability and encourage the adoption of sustainable habits in everyday life. One of the key challenges lies in bringing together the vast amount of information, sources, products, and brands related to different aspects of sustainability into a single, user-friendly platform that eliminates the need for time-consuming research.

Be more productive with Agentic AI

Our solution to this challenge is the Zusa App, a standout example of the potential of Agentic AI. Unlike traditional LLMs or chatbots, where users interact with a single bot (or agent), Zusa employs multiple specialized agents that collaborate to address and resolve user queries. Each agent utilizes different tools that grant them access to interfaces like product- or knowledge databases.

Sustainable recommendations

The accuracy of Zusa’s output is ensured by two key factors: Zusa relies on verified information from trusted authorities and institutions, and product recommendations are exclusively sourced from brands that produce and sell sustainable products.

Result

Zusa benefits everyone involved. It reinforces Wertstatt 8 Gmbh’s and Energie AG’s leadership in innovation and customer engagement while offering reliable sustainability advice and personalized recommendations for eco-friendly products – a clear win for environmentally conscious users. A major success of the project is the app’s 80% faster response time, which keeps users happy and highlights the app's efficiency and scalability, boosting Energie-AG’s long-term competitiveness.

Our Experts

Dr. Till Plumbaum

Data Strategist

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12 years of experience from over 2,500 data and AI projects

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